Privacy Policy

Effective Date: [2 May 2026]

Bikvey Pakistan respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile applications, and services.

Information We Collect

We may collect the following types of information when you use Bikvey:

Personal Information When you register, place an order, or contact us, we may collect your name, email address, phone number, shipping address, and other relevant details.

Business Information If you register as a supplier, reseller, or hub partner, we may collect business-related information such as company name, address, identification details, and tax information.

Usage Data We may collect information about how you interact with our platform, including browsing activity, device information, IP address, and preferences.

How We Use Your Information

We use your information for the following purposes:

• To provide and manage our services
• To process orders and transactions
• To connect customers with suppliers, resellers, and hub partners
• To improve our platform, features, and user experience
• To provide customer support
• To send important updates, notifications, and service-related messages
• To run promotions, campaigns, and reward programs
• To prevent fraud and ensure platform security

We do not sell your personal information to third parties.

Information Sharing

We may share your information with:

Service Providers Trusted third parties who assist in payment processing, delivery, hosting, and technical support.

Business Partners Suppliers, resellers, and hub partners only to the extent necessary to fulfill orders and provide services.

Legal Authorities When required by law, regulation, or to protect our rights, users, or platform.

Payments and Transactions

All payments are processed securely through trusted payment providers. Bikvey does not store sensitive financial information such as credit/debit card details.

Data Security

We implement industry-standard security measures including secure servers, SSL encryption, and restricted access to protect your personal data. Only authorized personnel have access to sensitive information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze traffic and usage
• Provide a better user experience

You can disable cookies through your browser settings, but some features may not function properly.

Third-Party Links

Our platform may contain links to third-party websites or services. These sites have their own privacy policies, and Bikvey is not responsible for their content or practices.

User Rights

You have the right to:

• Access your personal information
• Request correction or updates
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications

Platform Role Clarification

Bikvey Pakistan is an e-commerce platform that connects customers, suppliers, resellers, and hub partners. Bikvey provides operational and technological services and does not directly manufacture products.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

Email: [email protected] WhatsApp: +92 325 5048846

By using Bikvey Pakistan, you agree to this Privacy Policy.